Privacy policy

Last updated: July 9, 2026

Drives & Detours Media, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed when you interact with Drives & Detours through our mobile application, website (drivesanddetours.com), and other services (collectively, the "Service").

By using our app, website, or purchasing a tour, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect limited personal information necessary to deliver and improve our Service. This may include:

Name and email address (if you contact us directly)
Device and browser information (e.g., OS, device type)
Location data (see Section 5)
Purchase details (via Apple, Google, or Bókun)
Website usage and analytics information, such as referring URLs, pages visited, interactions with the site, approximate location, cookie identifiers, and campaign attribution information

We do not collect or store user account credentials or payment card details directly.

2. Purchases and Payment Processing

App Store Purchases

All in-app purchases made via our mobile application are processed through the Apple App Store or Google Play Store. We do not collect or store your payment information. Please refer to the privacy policies of Apple and Google for more information.

Website Purchases (Bókun)

Website purchases will be facilitated via Bókun, a third-party booking platform. Bókun may collect personal and payment information in accordance with their own privacy policy. We recommend reviewing Bókun's privacy policy before submitting your information.

Third-Party Marketplaces

We also sell our tours on platforms like Viator and GetYourGuide. These platforms handle all customer data and payments independently of Drives & Detours.

3. How We Use Information

We may use information we collect to:

Deliver purchased tours and services
Respond to inquiries and support requests
Analyze app usage to improve the user experience
Comply with legal obligations

We do not create user accounts or maintain account-based marketing profiles. We may use limited analytics and campaign attribution data to understand website traffic, booking activity, and the effectiveness of partner or marketing campaigns.

4. Sharing Information

We do not sell personal information for money. We may share limited information with service providers and technology partners that help us operate our website, app, booking flows, analytics, customer support, security, and marketing attribution.

These providers may include website hosting providers, analytics providers, booking platforms such as Bókun, app platform providers such as STQRY, payment platforms, and third-party marketplaces such as Apple, Google, Viator, and GetYourGuide.

We may also disclose information if required by law or to protect our rights, users, or business

5. Location Data

Our app uses your device's location data to activate tour content based on your proximity. This data is not transmitted to Drives & Detours or STQRY, and it is not stored. You may disable location access in your device settings.

6. Cookies and Analytics

Our website uses cookies and similar technologies to support core functionality, measure website performance, understand visitor traffic, support booking functionality, and evaluate partner or marketing campaigns.

Some cookies are necessary for the website to function and are always active. Other cookies, such as analytics, attribution, or advertising-related cookies, may be optional depending on your location and cookie preferences.

We may use tools such as Google Analytics, Google Tag Manager, Squarespace analytics, and Bókun booking widgets. These tools may collect information such as browser type, device type, referring URLs, pages visited, interactions with the site, approximate location, cookie identifiers, and booking-related activity.

Where available, our cookie banner or cookie preferences tool allows visitors to manage non-essential cookies. You can also control cookies through your browser settings. Disabling certain cookies may affect site functionality or our ability to understand how visitors use the site.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy. When no longer needed, we delete or anonymize the data.

8. Security

We use reasonable safeguards to protect your personal information, including SSL encryption for payment processes handled by third parties. However, no system is 100% secure.

9. International Users

We are based in the United States but serve international visitors. By using our Service, you consent to the transfer of your information to the U.S., where data protection laws may differ from those in your country.

10. Children’s Privacy

Our Service is intended for adults. We do not knowingly collect personal information from anyone under the age of 13. If we become aware that such information has been collected, we will delete it.

11. Your Rights

Depending on your jurisdiction, you may have the right to:

Access or correct your personal information
Request deletion of your data
Opt out of email communications

To make a request, email us at support@drivesanddetours.com.

12. California Privacy Rights

California residents have specific rights under the CCPA and CalOPPA. Drives & Detours does not sell personal information. To request access, deletion, or further details, contact us at support@drivesanddetours.com.

13. EU Users and GDPR Compliance

If you are located in the European Union or EEA, your personal data is processed in accordance with the General Data Protection Regulation (GDPR). Drives & Detours Media, Inc. acts as a data controller for the limited information we receive (e.g., emails or support inquiries). Our lawful basis for processing such data is typically performance of a contract or our legitimate interest in operating our service.

Most user transactions and data (including purchases) are processed by third-party platforms (e.g., Apple, Google, Viator, GetYourGuide, Bókun), who act as independent controllers. We encourage you to review their respective privacy policies.

EU users have the right to access, correct, delete, or restrict use of their personal data. To make a request, please contact support@drivesanddetours.com. We will respond in accordance with GDPR requirements.

If you use our Service from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country. Where required, we use appropriate safeguards to protect your data and support your privacy rights.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via our website or app. Continued use of the Service after changes take effect constitutes acceptance.

14. Contact Us

For questions or concerns about this Privacy Policy, contact:

Email: support@drivesanddetours.com